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Data Protection & Governance

Privacy Policy

MOTIZIL Business Travel Ltd

Applicable Site: www.motizil.africa
Effective Date: 13 February 2026

This Privacy Policy applies to the MOTIZIL Business Travel Ltd website at www.motizil.africa (the “Website”). At MOTIZIL Business Travel Ltd (“MOTIZIL,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled safely and transparently.

This policy explains how we collect, use, store, and protect your personal data, in accordance with the Data Protection Act 2017 of Mauritius (DPA) and the General Data Protection Regulation (GDPR). By using our Website or services, you consent to the practices described in this policy.

01Data Controller

For the purposes of data protection law, MOTIZIL Business Travel Ltd is the data controller.

Contact Information

MOTIZIL Business Travel Ltd

Mauritius

Email: bookings@motizil.africa

All enquiries regarding the collection or processing of personal data should be addressed to us at the above contact.

02Information We Collect

We only collect personal data that you voluntarily provide to us when you:

  • ✦Make a booking or reservation for a tour or travel service
  • ✦Subscribe to newsletters or promotional communications
  • ✦Contact us via forms, email, or social media

Typical personal information may include:

Name
Email address
Telephone number
Payment information (processed securely via our payment providers)

We also automatically collect certain non-identifiable information using cookies and analytics tools, such as:

  • ▸IP addresses
  • ▸Browser type and version
  • ▸Pages visited on the Website
  • ▸Traffic and location data

This information is used to improve our services and Website performance and does not identify you personally.

03How We Use Your Information

We process your personal data for the following purposes:

01To provide and manage your bookings and reservations
02To communicate with you regarding your tours, bookings, or enquiries
03To send newsletters and promotional materials, only if you have consented
04To comply with legal and regulatory obligations
05To prevent fraud and protect our business and customers
06To improve our services, Website experience, and analytics
We will never sell your personal data to third parties.

04Sharing Your Information

We may share your data with:

  • ✦Regulatory authorities or law enforcement where required by law
  • ✦Selected service providers (e.g., payment processors, booking platforms, or transportation partners) strictly for the purpose of providing your requested services
  • ✦Marketing partners only if you have explicitly consented to receive communications from them

You may withdraw your consent for marketing communications at any time by contacting us at bookings@motizil.africa.

05Data Storage and Transfers

Your personal data is stored securely on servers located in Mauritius or other countries where our service providers operate. Where data is transferred outside Mauritius or the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy in line with DPA and GDPR requirements.

Sensitive personal data, such as racial, religious, or political information, is collected only with your explicit consent.

06Security

We implement appropriate technical and organizational measures to protect your personal data:

  • ✦All transmissions of personal data are encrypted
  • ✦Access to personal data is limited to authorized personnel only
  • ✦You are responsible for keeping your account login credentials confidential

Please note that no method of transmission over the Internet can be guaranteed 100% secure, and any transmission is at your own risk.

07Cookies

Our Website uses cookies to enhance your browsing experience and gather analytical data. Cookies:

  • ▸Collect non-personal information such as device type and pages visited
  • ▸Help improve Website functionality and user experience
  • ▸Can be disabled via your browser settings, although this may limit certain Website features

08Third-Party Links

Our Website may contain links to third-party websites. MOTIZIL is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any linked sites.

09Your Rights

Under the Data Protection Act 2017 of Mauritius (DPA) and GDPR, you have the right to:

✓Access the personal data we hold about you
✓Request correction of inaccurate data
✓Request deletion of your personal data
✓Restrict or object to the processing of your data
✓Withdraw consent for marketing communications at any time

Requests can be sent to bookings@motizil.africa or via mail to our office in Mauritius. We will respond within one month.

10Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.

11Contact Us

For questions, comments, or requests regarding this Privacy Policy or your personal data, contact:

MOTIZIL Business Travel Ltd

Mauritius

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Email
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